Privacy policy of Solar Square, a division of Yangoyo (Pty) Ltd

Effective date: March 3, 2024

 

1.         Introduction

Solar Square, a division of Yangoyo (Pty) Ltd, is a distinguished solar energy sector business specialising in providing comprehensive solar energy solutions tailored for residential and commercial applications. Our offerings include but are not limited to:

2.         Scope and applicability

This policy applies to any personal data we collect via our services and website. It is aimed at our customers and website visitors, especially those who live in South Africa and is made according to POPIA guidelines.

3.       Definitions and key terms

  • “Personal information” relates to an identifiable, living person.
  • “processing”: any operation or activity involving personal information.
  • “data subject”: any person whose personal information we handle.

 

4.         Information collection

For products and service requests and client communications, we gather personal information you voluntarily provide us, such as your name, email address, and phone number. We also gather information that we get indirectly, such as cookies and use statistics for website analytics, enhancement, and service customisation. By gathering this data, we can better meet your requirements, improve our services, and improve your online experience.

5.      Children’s privacy

We don’t intentionally gather or request personal data from minors younger than sixteen. We delete personal information from our systems if we learn that we have collected it without parental authorisation.

6.         Use of personal information

We utilise personal data to provide and enhance our client communications, digital marketing services, and website user experience. When it comes to customer information, we strictly maintain confidentiality.

7.         consent

We get your permission before collecting and using personal information, and you may change your mind at any moment by contacting us.

8.         Data sharing and disclosure

We won’t disclose your personal information with other parties unless it’s required to provide our services, it’s required by law, or you expressly agree. We make sure that other parties follow POPIA guidelines.

9.         Data retention and security

We will only keep your personal information as long as it’s required to fulfil the objectives outlined in this privacy statement and subsequent policies. We use the proper security procedures to protect your information from breaches and unauthorised access.

10.     User rights

You have the right to see your data, request updates, object to processing, and ask for its erasure. To make use of these rights, get in touch with us at info@solarsquare.co.za.

11.     Cross-border data transfers

For any cross-border data transfers, we adhere to Popia. We won’t disclose your personal information with other parties unless it’s required to provide our services, it’s required by law, or you expressly agree.

12.     Cookies and tracking technologies.

To enhance user experience and functioning, our website uses cookies. You can manage whether or not to accept cookies by adjusting the settings on your browser.

13.     Updates to the privacy statement

We may sometimes change our privacy statement. Changes will take effect as soon as they are posted on our website. We advise reviewing this statement frequently.

14.  Contact information

For questions regarding this privacy statement or your personal information, please get in touch with us at:

Email: info@solarsquare.co.za`, a division of Yangoyo (Pty) Ltd

Address: Regus Sunninghill, 6 Kikuyu Road, Ground Floor, Sunninghill, 2191

 

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