Terms and Conditions of Solar Square, a division of Yangoyo (Pty) Ltd
The terms & conditions have been updated on March 02, 2024.
1. Introduction: detailed description of goods and services
These terms and conditions apply to this website and the transactions related to our products and services. You may be bound by additional contracts related to your relationship with us or any products or services you receive. If any provisions of the additional contracts conflict with any of these terms, the provisions of these additional contracts will control and prevail.
Solar Square, a division of Yangoyo (Pty) Ltd, is a distinguished solar energy sector business specialising in providing comprehensive solar energy solutions tailored for residential and commercial applications. Our offerings include but are not limited to:
- solar panels: we supply a variety of high-quality solar panels suitable for different environments and energy needs. Our range includes monocrystalline and polycrystalline solar panels designed for maximum efficiency and durability.
- inverters: our product lineup includes a wide range of solar inverters, essential for converting solar energy into usable electricity for your home or office. We offer string inverters, hybrid inverters, and microinverters to suit various system sizes and configurations.
- solar batteries: we provide advanced solar battery solutions to ensure energy reliability and independence. These include lithium-ion and lead-acid batteries, enabling energy storage for later use and thereby enhancing the efficiency of solar energy systems.
- installation services: Solar Square offers professional installation services that certified technicians perform. Our thorough installation process ensures your solar energy system is safely and effectively integrated into your property.
- maintenance and support: we provide ongoing maintenance and support services to ensure your solar energy system remains in optimal condition. Our services include system checks, cleaning, and technical support to address any issues that may arise.
- consultation and energy assessment: Solar Square provides expert consultation services to help customers understand their energy needs and recommend the most suitable solar solutions. We conduct detailed energy assessments to tailor our offerings to your specific requirements.
- custom solar solutions: understanding that each client has unique energy needs, we offer customised solar solutions to meet specific energy consumption patterns, budget constraints, and architectural considerations.
By choosing Solar Square, a Yangoyo (Pty) Ltd division, customers invest in sustainable, cost-effective, and reliable energy solutions that contribute to a greener planet. Our commitment to quality, innovation, and customer service ensures that we deliver superior solar energy solutions that meet and exceed expectations.
2. Quotations
All quotes will remain valid for 7 (Seven) days from the issue date.
3. Binding
you accept these terms and conditions by using this website, whether by registration, access, or other uses. Simply using this website indicates that you know and agree to the terms and conditions. In particular instances, we may additionally request your express consent.
4. Electronic communication
You agree and recognise that we may contact you electronically by email or via our website when you use this or engage with us online. You acknowledge and agree that any contracts, notices, disclosures, and other communications we provide to you electronically fulfil all legal requirements, including the need to be in writing.
5. Intellectual property
We or our licensors own and control all copyright and other intellectual property rights on the website and the data, material, and other resources it displays or makes available.
Unless expressly stated in the material, you do not get any licence or other rights under copyright, trademark, patent, or other intellectual property rights. This means that unless and until otherwise specified in rules of mandatory law (such as the right to quote), you will not use, copy, reproduce, perform, display, distribute, embed into any electronic medium, alter, reverse engineer, decompile, transfer, download, transmit, monetise, sell, market, or commercialise any resources on this website in any form without our prior written permission.
6. Newsletter
you are welcome to forward our newsletter to anybody you think would be interested in viewing our website.
7. Third-party property
There may be links or other references on our website to the websites of third parties. This website contains links to other third-party websites, but we do not control or approve their content. Any goods or services other websites provide are subject to such third parties’ relevant terms and conditions. We may not necessarily agree with or support the views expressed or the content that appears on such websites. We disclaim any responsibility for these websites’ content or privacy policies. You assume all associated risks when using these websites and connected third-party services. We disclaim all liability for loss or harm if you provide personal information to unaffiliated third parties.
8. Responsible use
By using our website, you acknowledge that you will only use it for the reasons specified in these terms, any further agreements you may have with us, any relevant laws, rules, and industry standards, and the purposes allowed by these terms and regulations. You agree not to use our website or its services for any purpose, including the use, publication, or distribution of any content that contains malicious computer software or links to it; to use information gathered from our website for direct marketing purposes; or to carry out any automated or systematic data collection on our website or about it. It is expressly forbidden to take part in any activities that harm the website or have the potential to harm it or interfere with its functionality, accessibility, or availability.
9. Delivery policy
Subject to availability and receipt of payment, orders will be processed within 7 days, and delivery will be confirmed by way of an email. Delivery cost will apply.
10. Return and refund policy
Solar Square’s provision of goods and services, a division of Yangoyo (pty) Ltd, is subject to availability. Yangoyo (pty) Ltd will fully refund the client within 30 days in case of unavailability. Returned goods are subject to a 35% handling fee.
11. Privacy
You may need to register and supply personal information to use our website and/or services. You guarantee that your information will always be accurate and current. Your privacy is our top priority, and we treat your data seriously. We promise never to send unwanted emails using your email address. We will only email you about the delivery of the agreed-upon goods or services. We have created a privacy policy to address any privacy issues you may have. Please refer to our Cookie Policy and Privacy Policy Statement for more details.
12. Content posted by you.
We can offer various open communication options on our websites, such as message boards, blogs, forums, ratings and reviews, and social networking services. However, we may be unable to review or monitor everything users post or upload on our website. Nevertheless, we have the right to check all the activities and information on our website and, at our discretion, remove or reject any material. By using the open communication tools or uploading any content, you agree to follow our terms and conditions and ensure that your content does not violate anyone’s legal rights or laws.
13. Idea submission
Please refrain from sharing any ideas, inventions, works of authorship, or other materials with us until we have both signed a non-disclosure agreement or an agreement regarding intellectual property. Suppose you share your work with us before we have signed such an agreement. In that case, you are giving us permission to use, copy, store, modify, publish, translate, and distribute your work in any format now in use or developed in the future, worldwide, irreversible, non-exclusive, and without charge.
14. Termination of use
At our sole discretion, we may modify or discontinue access to, temporarily or permanently, the website or any service thereon. You agree that we will not be liable to you or any third party for any such modification, suspension or discontinuance of your access to, or use of, the website or any content that you may have shared on the website. You will not be entitled to compensation or other payment, even if certain features, settings, and content you have contributed or have come to rely on are permanently lost. You must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on our website.
15. Warranties and liability
Nothing in this section will limit or exclude any warranty implied by law that it would be unlawful to limit or exclude. This website and all content are provided on an “as is” and “as available” basis and may include inaccuracies or typographical errors. We expressly disclaim all warranties of any kind, whether express or implied, as to the content’s availability, accuracy, or completeness. We make no warranty that:
- this website or our products or services will meet your requirements.
- this website will be uninterrupted, timely, secure, or error-free.
- the quality of any product or service purchased or obtained by you through this website will meet your expectations.
Nothing on this website constitutes or is meant to constitute legal, financial or medical advice. If you require advice, you should consult an appropriate professional. The following provisions of this section will apply to the maximum extent permitted by applicable law. They will not limit or exclude our liability regarding any matter in which it would be unlawful or illegal for us to limit or exclude our liability. In no event will we be liable for any direct or indirect damages (including any damages for loss of profits or revenue, loss or corruption of data, software or database, or loss of or harm to property or data) incurred by you or any third party, arising from your access to, or use of, our website? Except to the extent any additional contract expressly states otherwise, our maximum liability to you for all damages arising out of or related to the website or any products and services marketed or sold through the website, regardless of the form of legal action that imposes liability (whether in contract, equity, negligence, intended conduct, tort or otherwise) will be limited to the total price that you paid to us to purchase such products or services or use the website. Such limit will apply to all of your claims, actions and causes of action of every kind and nature.
The standard manufacturer’s guarantee applies to all Solar Square-supplied materials. For the guarantees provided by the manufacturers to be fulfilled, the installation must be completed by a certified electrician or licenced installer. If a warranty claim is made, documentation and images of the installation will be needed.
Installing products must follow South African legal requirements and the manufacturer’s instructions. According to SANS guidelines, electrical items must be installed by a competent expert and have the appropriate COC (certificate of compliance).
If this is not followed, no warranty claims will be accepted, and verification could be needed.
Before dispatch, payment for the requested goods or products must be received and processed via our bank account.
Prices are provided on the current day exchange rate where appropriate, and negative changes in the currency rate may cause prices to rise. We retain the right to charge any variations to the client’s account until we obtain full payment and the customer agrees to pay for such fluctuations as and when they arise. Before making any payments, the client must confirm that there haven’t been any pricing adjustments.
16. payment options accepted.
Payment may be via Visa, MasterCard, or Electronic Funds Transfer (EFT).
You must ascertain if the ordered items are appropriate for the intended usage.
17. Card acquiring and security.
Solar Square, a Yangoyo (Pty) Ltd division, will get card transactions via Paygate (pty) Ltd, the payment gateway that all acquiring banks in South Africa have authorised. Paygate employs secure socket layer 3 (ssl3) encryption, the most challenging kind available, and does not keep credit card information on its website. Users may examine their security policy and certificate at https://www.paygate.co.za/
18. Customer details are separate from card details.
Solar Square, a Yangoyo (Pty) Ltd division, shall keep customer information apart from card information that customers submit on Paygate’s secure website. Go to https://www.paygate.co.za/ for more information on paygate.
19. Merchant outlet country and transaction currency
South Africa is the merchant outlet nation, and the transaction currency is the South African Rand (ZAR) when offering cardholder payment alternatives.
20. Export restrictions / legal compliance.
Access to the website from territories or countries where the content or purchase of the products or services sold is illegal is prohibited. You may not use this website in violation of export laws and regulations in South Africa.
21. Assignment
Without our prior written agreement, you may not assign, transfer, or subcontract any of your rights or duties under these terms and conditions, in whole or in part, to any other entity. This section’s putative assignment violations will result in its nullification.
22. Breaches of these terms and conditions
In any case, we reserve the right to take appropriate legal action against you, block your internet service provider from blocking your access to the website, temporarily or permanently suspend your access to the website, and take other appropriate action in response to any breach of these terms and conditions, without affecting our other rights under them.
23. Force majeure
Except for financial obligations under this agreement, neither party’s delay, failure, or omission to perform or observe any of its obligations under this agreement will be considered a breach of these terms and conditions, provided that the delay, failure, or omission results from an event outside of that party’s reasonable control.
24. Indemnification
By accepting these terms and conditions, you agree to indemnify, defend, and keep us harmless from and against any claims, liabilities, damages, losses, and expenditures resulting from your violation of the law, including the laws about intellectual property and privacy. You agree to pay us back as soon as possible for any losses, damages, and other costs associated with these claims.
25. Waiver
The validity of these terms and conditions, any agreement, or any portion of it, as well as the right to subsequently enforce every provision, shall not be deemed to be waived by the failure to enforce any of the provisions outlined in these terms and conditions and any agreement, or by the failure to exercise any option to terminate.
26. Language
Only English shall be used to interpret and construct these terms and conditions. All written contact and notifications will only be provided in that language.
27. Entire agreement
This is the whole agreement between you and Solar Square, a Yangoyo (Pty) Ltd division, regarding your use of this website. Please also refer to our privacy statement and cookie policy.
28. Updating of these terms and conditions
Solar Square, a Yangoyo (Pty) Ltd division, reserves the right to modify these terms and conditions at any time, with or without prior notice and at its sole discretion. The date shown at the beginning of these terms and conditions is the most recent modification date. If any updates or changes are made, we may notify you in writing, and the new terms and conditions will become effective on the day of notification. If any modifications or updates are posted on the website, your use will be deemed your agreement to comply with and be bound by these terms and conditions.
29. Choice of law and jurisdiction
These terms and conditions are subject to the laws of South Africa. The South African courts will handle any issues related to these terms and conditions. Suppose any part or provision of these terms and conditions is deemed invalid or unenforceable by a court or other authority. In that case, it will be modified, removed, or enforced to the greatest extent possible without affecting the other clauses of these terms and conditions.
30. Contact information
Email: info@solarsquare.co.za`, a division of Yangoyo (Pty) Ltd
Address: Regus Sunninghill, 6 Kikuyu Road, Ground Floor, Sunninghill, 2191
